Shipping Policy

[Template: complete every bracketed item and have this policy reviewed by a lawyer before publishing. Delete this note when done.]

Where we ship

We ship only to addresses in the United States. [State whether you ship to PO boxes, APO/FPO addresses and US territories.]

Processing time

Orders are usually processed within 1–2 business days, Monday to Friday, excluding US federal holidays. Orders that need payment confirmation or ID verification ship after that step is complete.

Carriers and delivery time

We ship by USPS, UPS or FedEx, chosen for the destination, parcel and order value. Delivery usually takes 4–5 business days after shipping, or 5–7 business days in total. Delivery estimates are not guaranteed.

Shipping cost

Shipping cost is calculated in your cart and at checkout before you pay. [Describe your rates and any free-shipping minimum, for example “Free standard shipping on orders of $X or more”.]

Tracking and signatures

Every order ships with tracking. You receive the tracking number by email when your parcel leaves. Higher-value parcels may require an adult signature on delivery. [State the order value above which a signature is required.]

Coverage for loss or damage

[Describe exactly how parcels are covered against loss, theft and damage in transit: carrier insurance, a private shipping insurance policy, or self-insurance; up to what value; and who files the claim. Do not promise “fully insured” unless it is true for every parcel.]

Damaged, missing or incorrect orders

Please contact us within three business days of the carrier’s recorded delivery date. For a damaged parcel, keep all packaging and send photos of the box, the packing and the coins. For a missing parcel, we may ask you to sign a Certificate of Non-Receipt so we can file a claim with the carrier. Claims can take several weeks to resolve.

Incorrect addresses

Please check your shipping address at checkout. If a parcel is returned to us because of an incorrect address, [state any reshipping charge].

Contact

support@eaglecoinbullions.com, +1 624-211-3385.